Refund policy

SpotHalo™ Rug Cleaner & Dryer – Refund & Return Policy

We want you to be confident in your SpotHalo™ purchase. If you experience an issue with your order, please contact us and we’ll make it right.

Due to the nature of cleaning products and hygiene standards, SpotHalo™ does not accept returns once the product has been opened or used.

Unopened, unused products may be returned within 14 days of delivery.
Customer is responsible for return shipping.

Refunds are issued only for:

To request a refund, email: support@spothalo.com
Include your order number and photos (if damaged).

Exchanges are only available for defective or damaged products.

To return an unopened item, contact support to receive return instructions.
Unauthorized returns will not be accepted.