Shipping policy

SpotHalo™ Shipping Policy

We ship orders Monday–Friday from Austin, Texas.

Processing Time

Orders ship within 2–3 business days.

Shipping Rates

Rates are automatically calculated at checkout based on your location and package weight.

• Free Economy Shipping on orders $50+

• Standard rates shown at checkout

Delivery Times

• Economy: 5–8 business days

• Standard: 3–5 business days

• International: 6–12 business days

(Delivery times may vary based on carrier delays.)

Tracking

A tracking number is emailed once your order ships.

Lost or Stolen Packages

SpotHalo™ is not responsible for packages marked delivered by the carrier.
Please file a claim with the carrier.

Incorrect Address

Customers are responsible for entering the correct shipping address.
We cannot reroute packages once shipped.